Local Planning Services Review Fraser Report 2007
· Islands Trust Area · Reports & Publications · 2007
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Topics: Marine & foreshore · Housing & affordability · Bylaw enforcement · First Nations & reconciliation · Transportation & ferries · Governance & budget — our classification, not the Trust's.
Extracted text (beginning)
Local Planning Services Review Report
November 2007
To go fast, go alone;
To go far, go with others
African expression
Effective: 26 November 2007
2
Table of Contents
Item Page
Table of Contents 2
Executive Summary 3
Introduction 7
Background 10
Discussion 10
Conclusions 28
Recommendations 29
Annexes
Annex A – Islands Trust Terms of Reference for A Focused Review of 31
Local Planning Services
Annex B – Local Planning Services Review Report by Stantec Consulting Ltd 34
March 2007
Annex C – LPS Continuous Improvement Process and Objectives 49
Annex D – Key Components of a Successful Change Process 54
Annex E – Staff Time and Funds Spent on Development Management Applications 55
And Community Planning Projects in Fiscal Year 2006 / 2007
Annex F – Development Management Application Timelines from 2001 – 2006 58
Annex G – Office Location Comparison 64
Annex H – Geographic Information Systems Sub-unit 68
Annex I – Compliance Sub-unit 69
Annex J – Proposed LPS Staffing Increases 71
Annex K – Draft OCP/LUB Implementation Schedule for Fiscal Year 2008 / 2009 72
With Impact of Implementation of Increased Staff
Annex L – Analysis of How Many Days per Week Islands Planners Should Visit 73
Their Assigned Islands
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Executive Summary
This report is intended to provide the Islands Trust Council with an understanding of the reasons
why the Local Planning Services unit is not currently providing optimal levels of service and to make
recommendations that will improve service delivery. The process of improving service delivery is nothing
short of a cultural change in our workplace and will require an ongoing commitment to improvements as
well as some immediate struct
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