Islands Trust Council Quarterly Meeting Agenda Appendix A

· Islands Trust Area · Meeting Documents · 2025

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Topics: Bylaw enforcement · First Nations & reconciliation · Governance & budget · Housing & affordability · Transportation & ferries — our classification, not the Trust's.

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Rueben Bronee 
Chief Administrative Officer 
 
November 13, 2025 
 
 
 
 
 

 
 
CONTENTS 
INTRODUCTION ................................................................................................................................... 1 
THE CORE ISSUE: CAPACITY ................................................................................................................. 4 
HOW WE GOT HERE ............................................................................................................................. 6 
AN EVOLVING CONTEXT .................................................................................................................... 6 
ORGANIZATIONAL INERTIA AND ENTROPY ......................................................................................... 7 
ORGANIZATIONAL CULTURE ............................................................................................................. 8 
PART 1: HUMAN RESOURCES CONTEXT .............................................................................................. 10 
ISLANDS TRUST EMPLOYMENT CONTEXT ......................................................................................... 10 
RECRUITMENT AND RETENTION ...................................................................................................... 13 
STAFFING LEVELS AND COSTS ........................................................................................................ 15 
WORKLOAD .................................................................................................................................... 17 
THE STAFF PERSPECTIVE ................................................................................................................. 21 
PART 2: PRIORITY ACTION AREAS ........................................................................................................ 22 
RECONCILIATION ........................................................................................................................... 22 
INFORMATION SERVICES AND SYSTEMS .......................................................................................... 25 
ENGAGEMENT AND COMMUNICATIONS .......................................................................................... 27 
ADMINISTRATIVE POLICIES AND PROCESSES .................................................................................. 30 
PLANNING AND PRIORITIES ............................................................................................................ 31 
ISLANDS TRUST OFFICES ................................................................................................................ 35 
PART 3: ACTIONS AND RECOMMENDATIONS ....................................................................................... 37 
STAFF ACTIONS .............................................................................................................................. 37 
RECOMMENDATIONS TO TRUST COUNCIL ................

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